在Windows Events中常常会出现下述的错误,请问是否有任何影响?
来源:Symantec Components
描述:IM Manager encountered an error in a Filtering component. RTTPS failed to connect to clearing house.
在Windows Events中常常会出现下述的错误,请问是否有任何影响?
来源:Symantec Components
描述:IM Manager encountered an error in a Filtering component. RTTPS failed to connect to clearing house.
星期三, 08/19/2009 - 14:59
RTTPS 是 Symantec 针对即时通讯所推出即时防御机制(Real-time protect system),可防御一些未知潜在的威胁。因为 IM Manager 每隔几分钟就会连到 Symantec Threat Center 进行防御特徵值更新。由於 RTTPS 的更新很频繁,有可能因为网络拥塞或网络其它问题造成连线失败,这个网络问题有可能是用户端,也有可能是Symantec Threat Center端。
因此,只要在 IM Manager Dashboard 中没有显示 RTTPS 错误,可以忽略在 Windows Events 中此类的错误。
自从 IM Manager 8.4.8(含)以上的版本,可以定义多少时间内只会出现一次错误,例如:4小时内只出现一次这种错误。其设定值存在 IM Manager Database中,可执行的SQL如下:
update Settingsset SettingValue = 0
where SettingName = 'IMManager_RTTPS_EvtLogEveryFirstFailure'
update Settingsset SettingValue = 14400
where SettingName = 'IMManager_RTTPS_EvtLogFailureIntervalSec'
关於上述变数的说明如下:
Controls whether to report an Application Event Log entry for every failed attempt by RTTPS to connect to the Symantec Threat Center.
Accepted values:
0 - Error Messages will not be logged to the Event Log more frequently than the specified interval.
1 - Error Messages will be logged to the Event Log on every failed connection. (default value)
Time interval in seconds indicating how often to report failed RTTPS Application Event Log entries. If a multiple failure to connect to the RTTS occurs within IMManager_RTTPS_EvtLogFailureIntervalSec seconds and IMManager_RTTPS_EvtLogEveryFirstFailure is set to 0 then only one instance of the Application Event Log Entry will be recorded.
Default value: 3600 (in seconds)